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Current
Article
Confusion
We Can Live Without
By Richard Thayer
The overwhelming vote for the Tauzin-Dingell bill
(HR 1542) in the House of Representatives in late February is troubling
for a number of reasons, the most important of which is that the
legislation adds to the confusion and uncertainty already too widespread
in the telecom/IT industry. Confusion, about marketplace rules and
regulations in the present matter, causes business managers, investors
and customers to sense heightened risk, so they tend to hold their
bets. Hardly what this industry or the economy needs at the moment.
There is plenty of reason to be confused about
this bill. Support and attack ads have been clashing in the newspapers
and over the airwaves for many months. Protagonists claim that the
legislation would accelerate deployment of local broadband access
in communities throughout the nation and give a real shot in the
arm to the economy. Opponents argue that the legislation would remove
the only real incentives the regional Bell companies have to open
their service areas to competitors. While lawmakers in the House
seemed to have had little trouble making a choice, giving the bill
wide, bipartisan support, the Senate seems little inclined to go
along. What policy direction or guidance will result is not clear.
The confusion surrounding Tauzin-Dingell starts
with the bill's language and provisions. After giving nodding recognition
and praise to The Telecommunications Act of 1996, HR 1542 quickly
begins to carve out distinctions that undermine key provisions of
the 1996 Act. Seeking to expand on exemptions in the law, Tauzin-Dingell
finds, among other things, that, "High speed data services
and Internet backbone services constitute unique markets that are
likewise incompatible with the prohibition on Bell operating company
provision of interLATA services." The bill goes on to deregulate
"high speed data services, Internet backbone services, and
Internet access services," and generally would prohibit the
Federal Communications Commission (FCC) or any state commission
from regulating the rates or conditions for provision of these services.
The legislation also states that provision of high speed data services
and Internet backbone services are not subject to the 1996 Act's
interLATA regulatory restrictions on the Bell companies-throwing
the door wide open for the Bells to move immediately into long distance
without the prerequisite conditions set out in 1996.
This leads us to the second reason that Tauzin-Dingell
is troubling: it is out of step with technology and it won't work.
Establishing distinctions among services is nothing new in federal
policy, but if the distinctions do not reflect real differences,
they have little meaning and little chance of success. In three
successive inquiries, from the early 1970's through the mid 1980's,
the FCC attempted to distinguish and separate "basic"
telephone services from "enhanced" services, but ultimately
was compelled to abandon the approach, because it was unworkable.
Through advanced, high-speed digital switches and data processors,
high-capacity fiber optic transmission and other technologies, computer
and communication networks were already intricately intertwined.
The Tauzin-Dingell attempt to divide voice and
data services flies directly in the face of the growing trend toward
convergence of voice and packet networks. Service providers recognize
continuing improvements in IP switching and reliability and see
a converged network as more economical and more efficient to operate
than the traditional public switched telephone network over the
long term. Customers view the convergence of communications and
information networks as opening the door to the advanced, interactive
services they have been waiting for. The high speed services, Internet
backbone, and access services described in HR 1542 will, in reality,
be used for voice as well as data, in a growing variety of new applications
and for plain old voice conversations, and no distinction introduced
through legislation can change that.
Another disturbing fact about the Tauzin-Dingell
bill is that it would make it even more difficult than it is today
for incoming service providers to compete against the entrenched
regional Bell companies in their local service markets. The legislation,
if enacted, would likely leave many communities with fewer competitors
offering services than there are today and customers with little
or no choice in services and prices. The Telecom Act of 1996 has
hardly been a roaring success in bringing competition to local telephone
service, but it does offer the Bell companies the lure of being
allowed into long distance if they open their local markets even
minimally to competition. By deregulating high speed data services,
Internet backbone services and Internet access services, and removing
any restriction on the Bells' freedom to provide either high speed
data or Internet backbone services, HR 1542 would take away the
only real incentive the Bell companies have to allow competition
in their local service areas. Deregulating services and simultaneously
removing incentives the Bells now have to allow competition; that
is not a plan likely to win rave reviews from either competing local
carriers or customers.
Progress in getting broadband access to small
businesses and homes has been far too slow and too expensive, and
that needs to be changed. There is at least one plan that could
help move the industry and the country out of this morass, and that
is a new rulemaking recently announced by the FCC. The rulemaking
will address the regulatory treatment of access and related issues
in The Telecommunications Act of 1996, but the rulemaking could
also provide a forum that brings together local service providers,
including the Bell companies, cable and satellite TV providers,
Internet designers and service providers, business customers and
consumers, federal and state policy makers and regulatory officials,
in constructive dialogue to resolve a difficult and complex set
of issues in a fair and reasonable manner. A tough task, but the
alternatives are not attractive.
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Richard Thayer is President & CEO of Telecommunications &
Technologies, International, Inc. (www.ttinetwork.com), a market
intelligence firm in Chevy Chase, MD. Contact by email: rt@ttinetwork.com
or phone: 877.913.2883.
Copyright 2001, Richard Thayer and Scudder Publishing
Group, LLC. www.scudderpublishing.com.
Reprinted with the permission of the publisher
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